Hey! We’d suggest you to register with us so you’re the first one to know about our new collections, limited edition products and even our flash sales! By registering with us, you would also be able to manage all your orders and other details at one place.
We’ll let you in on one more secret: Some more exciting things are going to be up and running soon, and when they launch, pre-registered members are going to be in for a treat!
How Can I Register Myself At Cupiditee?
You can also register via Facebook using the Login with Facebook link. You will be redirected to a page wherein you can enter your email and password and that’s it – you’re registered!
You can also choose to register on the checkout page by selecting the option to make an account by entering passwords along with your shipping details.
How Can I Subscribe To Or Unsubscribe Fashion Alerts?
Unsubscribe: To unsubscribe, scroll to the bottom of any our emails and click on "Unsubscribe" button. (we are kidding, don't actually do it)
How Can I Edit My Account Details?
How Can I Reset My Login Password?
>SHIPS IN 24 Hours Products:
All orders with products in this category are ready to ship and are shipped within 0-3 business days. Transit time for domestic orders is an additional 3-8 business days.
Preorders are products are made on order basis i.e after you make the payment. Preorder Products take a shipping time of about 15-30 business days. Transit time for domestic orders is an additional 3-8 business days.
What Is a Pre-Order?
All preorder products will have the PREORDER NOW Label on them instead of add to cart label.
Please allow 15-35 working days for a Pre-Order to be delivered to you. In case of customs delay, seasonal delay or weather condition, there maybe an unforeseen further delay.
How do I pay for Preorders?
COD will not be available for your entire order if your cart contains Pre-order Products. To avail COD for non pre-order items, please place separate orders for pre-order and non pre-order products.
After you are done adding all the products you wish to purchase, you can review them by viewing your cart and then click on Checkout.
Once you enter your information and choose your payment method, you can do a little dance to celebrate the box of happiness coming your way!
How Can I Check My Order Details/Status?
How Can I Ship An Order To A Different Address Than My Billing Address?
When And How Can I Cancel My Order?
How Can I Apply Coupon/Discount Code To My Order?
Go To My Account
Currently we offer the following payment options:
>Credit Card | Debit Card | Net Banking | PayUMoney Wallet
>Cash on Delivery – COD (India only)
Credit & Debit Card payments can be done using the PayUMoney or the Paypal gateway.
Is It Safe To Use My Credit/Debit Card On Cupiditee.Com?
What Is Cash On Delivery (COD)?
Is There An Extra Charge For COD?
Which Credit / Debit Cards Are Accepted At Cupiditee.Com?
VISA | Master Card | Maestro
If you do not own any of the above cards, you can choose the COD or Bank Transfer option!
What If I Make A Purchase Using My Debit/Credit Card, And The Amount Gets Charged To My Card But The Order Is Not Successfully Placed?
Read Our Shipping Policy
(India) Domestic Shipping
Are there any charges for CASH ON DELIVERY?
Please note COD payment option is not available for preorder products as all preorders require advance payment. If your cart contains both ships in 24 hours as well as preorder products, you will be required to make online payment only.
Incase you would like to pay with COD for Ships in 24 hours category products, please place 2 separate orders for preorder and ships in 24 hours categories.
Returns & Refunds
What items can I return & who pays the return shipping?
We offer free returns for Clothing and Footwear Products! Basically, If its something that doesn't fit you, rest assured, the returns are on us!
For other product categories(non-size oriented - like jewellery, bags and accessories), if you are not happy with the product for any reasons (which is not very likely, but, just in case) you can return the products within 14 days of delivery. You will be responsible for paying for your own shipping costs for returning your item.
For Rest of The World:
Returns are not available for International orders at the moment. However, if you still wish to return your order for any reason, please write to us and same shall be handled on case to case basis. In such a case, you need to return the products within 14 days of delivery. You will be responsible for paying for your own shipping costs for returning your item. Shipping & Handling costs are non-refundable.
Do you offer exchanges?
Are Sale items eligible for returns?
What products cannot be returned?
Additional non-returnable items:
* Gift cards
* Customized Products
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery
How would I receive a refund?
If approved, your refund of the order amount (shipping fees excluded) will be processed as Store credits to your Cupiditee Account Wallet, within 3-10 working days. These credits can be redeemed against any future orders by choosing Pay By Wallet at checkout.
Can shipping & COD charges be refunded?
Will I have to return ship the products myself or a pickup will be arranged?
If you are shipping an item yourself, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Make sure you pack the items well before shipping them back. Any damages to the product while return shipping is solely the customer's responsibility.
Read Our Return Policy